Privacy Policy

Proscan Global (“Proscan Global”, “we”, “our”, or “us”) is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, transfer, and protect personal information when you visit our website or contact us. This Privacy Policy applies only to websites operated by Proscan that link to this Privacy Policy and to communications initiated through such websites. By accessing or using our website or contacting us, you acknowledge that your personal information may be processed as described in this Privacy Policy.

1. Information We Collect

a) Information you provide directly

We may collect personal and business information that you voluntarily provide, including but not limited to:

Name, job title, company name
Email address, phone number, country or region
Business inquiries, product requests, OEM/ODM or distributor inquiries
Event registration or meeting requests
Feedback or other communications you submit to us

If you choose not to provide certain information, we may be unable to respond to your inquiry or provide requested services.

b) Information collected automatically

When you visit our website, we may automatically collect certain technical and usage information, such as:

IP address Browser type and language
Device and operating system information
Pages visited, access times, and referring websites

This information is used to understand website usage and improve performance.

c) Information from third parties

Where permitted by law, we may receive information about you from third-party sources (such as business partners or public platforms) and combine it with information we already hold, solely for legitimate business purposes.

2. How We Use Your Information

We may use your personal information for the following purposes:

Responding to inquiries and business communications
Providing product information, quotations, and technical support
Processing OEM / ODM, distributor, or project-related requests
Improving our website, products, and services
Managing events, exhibitions, or meetings
Ensuring website security and preventing misuse
Complying with applicable laws and regulations

3. Legal Basis for Processing

Where required by applicable law, we process personal information based on one or more of the following legal grounds:

Performance of business communications or requested services
Compliance with legal obligations
Your consent (where applicable, such as marketing communications)
Our legitimate business interests, including improving services and maintaining website security

4. Cookies and Similar Technologies

Our website may use cookies or similar technologies to enhance functionality and analyze website traffic. You may manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.

5. Information Sharing and Disclosure

We do not sell or rent your personal information. We may share your information only in the following circumstances:

With Proscan Global affiliates or internal departments for legitimate business purposes
With trusted service providers who assist in website operation, communication, or data hosting, subject to confidentiality obligations
With distributors or business partners where necessary to respond to your inquiry or request
When required by law, regulation, court order, or governmental request

6. International Data Transfers

Proscan Global operates globally. Your personal information may be collected, stored, or processed in countries outside your country of residence, including jurisdictions where data protection laws may differ. We take reasonable measures to ensure that international transfers of personal information are protected in accordance with applicable laws. For users located in the European Economic Area (EEA), appropriate safeguards will be applied where required by law.

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. When personal information is no longer needed, it will be securely deleted or anonymized.

8. Data Security

We implement reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, or disclosure. However, no internet-based system can be completely secure, and we cannot guarantee absolute security.

9. Your Rights

Depending on your location and applicable law, you may have the right to:

Access and review your personal information
Request correction of inaccurate or incomplete information
Request deletion or restriction of processing
Object to certain processing activities
Withdraw consent where processing is based on consent

To exercise your rights, please contact us via the Contact Us page. We may need to verify your identity before processing your request.

10. Children’s Information

Our website is intended for business users and is not directed at children. We do not knowingly collect personal information from children.

11. Third-Party Websites

Our website may contain links to third-party websites. Proscan Global is not responsible for the privacy practices or content of such websites. We encourage you to review their privacy policies separately.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will become effective upon posting on this website, and the “Last updated” date will be revised accordingly.

13. Contact Us

If you have questions or concerns regarding this Privacy Policy or how we handle personal information, please contact us via the Contact Us page on our website.